All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. This timeline does not pertain to items on pre-or

<p><style type="text/css" id="isPasted"></style><style type="text/css"></style> <style type="text/css" id="isPasted"></style><style type="text/css"></style> <style type="text/css" id="isPasted"></style><style type="text/css"></style><span data-sheets-root="1" data-sheets-userformat="{&quot;2&quot;:8961,&quot;3&quot;:{&quot;1&quot;:0},&quot;11&quot;:3,&quot;12&quot;:0,&quot;16&quot;:8}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. This timeline does not pertain to items on pre-order or back order. We rely on third parties, and may be affected by delays due to a high volume of orders or postal service problems that are outside of our control.\n\nDomestic Shipping Rates and Estimates\nFor calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. \n\nWe offer free shipping thresholds that vary throughout the year and are subject to change. These shipping thresholds may apply to all products, and sometimes on select products of our choosing. Please refer to our home page, or home page banner, and product pages for more information. Otherwise, we offer economy, standard, and expedited shipping options. These price tiers are subject to change.&quot;}" style="font-size: 14px; font-family: Arial, Helvetica, sans-serif; font-style: normal;">All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. This timeline does not pertain to items on pre-order or backorder. We rely on third parties and may be affected by delays due to a high volume of orders or postal service problems that are outside of our control.<br></span></p><p><span data-sheets-root="1" data-sheets-userformat="{&quot;2&quot;:8961,&quot;3&quot;:{&quot;1&quot;:0},&quot;11&quot;:3,&quot;12&quot;:0,&quot;16&quot;:8}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. This timeline does not pertain to items on pre-order or back order. We rely on third parties, and may be affected by delays due to a high volume of orders or postal service problems that are outside of our control.\n\nDomestic Shipping Rates and Estimates\nFor calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. \n\nWe offer free shipping thresholds that vary throughout the year and are subject to change. These shipping thresholds may apply to all products, and sometimes on select products of our choosing. Please refer to our home page, or home page banner, and product pages for more information. Otherwise, we offer economy, standard, and expedited shipping options. These price tiers are subject to change.&quot;}" style="font-size: 14px; font-family: Arial, Helvetica, sans-serif; font-style: normal;">You can check the status of your order <a class="fr-green" href="https://mositea.com/pages/order-tracking">here</a>.</span></p><p><span data-sheets-root="1" data-sheets-userformat="{&quot;2&quot;:8961,&quot;3&quot;:{&quot;1&quot;:0},&quot;11&quot;:3,&quot;12&quot;:0,&quot;16&quot;:8}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. This timeline does not pertain to items on pre-order or back order. We rely on third parties, and may be affected by delays due to a high volume of orders or postal service problems that are outside of our control.\n\nDomestic Shipping Rates and Estimates\nFor calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. \n\nWe offer free shipping thresholds that vary throughout the year and are subject to change. These shipping thresholds may apply to all products, and sometimes on select products of our choosing. Please refer to our home page, or home page banner, and product pages for more information. Otherwise, we offer economy, standard, and expedited shipping options. These price tiers are subject to change.&quot;}" style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; font-style: normal;"><br><strong>Domestic Shipping Rates and Estimates</strong></span><span data-sheets-root="1" data-sheets-userformat="{&quot;2&quot;:8961,&quot;3&quot;:{&quot;1&quot;:0},&quot;11&quot;:3,&quot;12&quot;:0,&quot;16&quot;:8}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. This timeline does not pertain to items on pre-order or back order. We rely on third parties, and may be affected by delays due to a high volume of orders or postal service problems that are outside of our control.\n\nDomestic Shipping Rates and Estimates\nFor calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. \n\nWe offer free shipping thresholds that vary throughout the year and are subject to change. These shipping thresholds may apply to all products, and sometimes on select products of our choosing. Please refer to our home page, or home page banner, and product pages for more information. Otherwise, we offer economy, standard, and expedited shipping options. These price tiers are subject to change.&quot;}" style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; font-style: normal;"><strong></strong></span><span data-sheets-root="1" data-sheets-userformat="{&quot;2&quot;:8961,&quot;3&quot;:{&quot;1&quot;:0},&quot;11&quot;:3,&quot;12&quot;:0,&quot;16&quot;:8}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. This timeline does not pertain to items on pre-order or back order. We rely on third parties, and may be affected by delays due to a high volume of orders or postal service problems that are outside of our control.\n\nDomestic Shipping Rates and Estimates\nFor calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. \n\nWe offer free shipping thresholds that vary throughout the year and are subject to change. These shipping thresholds may apply to all products, and sometimes on select products of our choosing. Please refer to our home page, or home page banner, and product pages for more information. Otherwise, we offer economy, standard, and expedited shipping options. These price tiers are subject to change.&quot;}" style="font-size: 14px; font-family: Arial, Helvetica, sans-serif; font-style: normal;"><strong><br></strong>For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.&#xA0;<br><br>We offer free shipping thresholds that vary throughout the year and are subject to change. These shipping thresholds may apply to all products, and sometimes to select products of our choosing. Please refer to our home page, home page banner, and product pages for more information. Otherwise, we offer economy, standard, and expedited shipping options. These price tiers are subject to change.</span></p>

What is your shipping policy?

We have started shipping infusers to our Kickstarter and Indiegogo backers! 🎉For quality assurance, customer service, and logistics reasons, we are sending backer orders in waves.  This will allow us to manage feedback and customer satisfaction more

<p><style type="text/css" id="isPasted"></style><style type="text/css"></style><span data-sheets-root="1" data-sheets-userformat="{&quot;2&quot;:8961,&quot;3&quot;:{&quot;1&quot;:0},&quot;11&quot;:3,&quot;12&quot;:0,&quot;16&quot;:8}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;We have started shipping infusers to our Kickstarter and Indiegogo backers! &#x1F389;\n\nFor quality assurance, customer service and logistics reasons, we are sending backer orders in waves.&#xA0; This will allow us to manage feedback and customer satisfaction more effectively.&#xA0;\n\nInternational orders will begin shipping two weeks after domestic orders start shipping, and will be prioritized based on region. Tariffs and duties may apply based on region.&quot;}" style="font-size: 14px; font-family: Arial; font-style: normal;">We have started shipping infusers to our Kickstarter and Indiegogo backers! &#x1F389;<br><br>For quality assurance, customer service, and logistics reasons, we are sending backer orders in waves. &#xA0;This will allow us to manage feedback and customer satisfaction more effectively.&#xA0;<br><br>International orders will begin shipping two weeks after domestic orders start shipping, and will be prioritized based on region. Tariffs and duties may apply based on region.</span></p>

When will Infusers begin shipping to Kickstarter and Indiegogo backers?

If you chose Domestic Shipping, you can expect your package to arrive in 3-8 business days after shipment.We are shipping with FedEx, DHL, and USPS. You can check out more information on their websites here, here, and here.

<p><style type="text/css" id="isPasted"></style><style type="text/css"></style><span data-sheets-root="1" data-sheets-userformat="{&quot;2&quot;:8961,&quot;3&quot;:{&quot;1&quot;:0},&quot;11&quot;:3,&quot;12&quot;:0,&quot;16&quot;:8}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;If you are domestic, you can expect your package to arrive in 3-8 business days after shipment.\n\nWe are shipping with DHL. You can check out more information on their domestic shipping here.&quot;}" style="font-size: 14px; font-family: Arial; font-style: normal;">If you chose Domestic Shipping, you can expect your package to arrive in 3-8 business days after shipment.<br>We are shipping with FedEx, DHL, and USPS. You can check out more information on their websites <a class="fr-strong fr-green" href="http://fedex.com" rel="noopener noreferrer" target="_blank">here</a>, </span><span data-sheets-root="1" data-sheets-userformat="{&quot;2&quot;:8961,&quot;3&quot;:{&quot;1&quot;:0},&quot;11&quot;:3,&quot;12&quot;:0,&quot;16&quot;:8}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;If you are domestic, you can expect your package to arrive in 3-8 business days after shipment.\n\nWe are shipping with DHL. You can check out more information on their domestic shipping here.&quot;}" style="font-size: 14px; font-family: Arial; font-style: normal;"><a class="fr-green fr-strong" href="http://DHL.com" rel="noopener noreferrer" target="_blank">here</a>,</span><span data-sheets-root="1" data-sheets-userformat="{&quot;2&quot;:8961,&quot;3&quot;:{&quot;1&quot;:0},&quot;11&quot;:3,&quot;12&quot;:0,&quot;16&quot;:8}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;If you are domestic, you can expect your package to arrive in 3-8 business days after shipment.\n\nWe are shipping with DHL. You can check out more information on their domestic shipping here.&quot;}" style="font-size: 14px; font-family: Arial; font-style: normal;"> and <a class="fr-green fr-strong" href="http://usps.com" rel="noopener noreferrer" target="_blank">here</a>.</span></p>

How long does shipping take?

If your tracking information states something similar to "Shipment Ready" or "Label Created", rest assured, your package has left our warehouse and is on its way.Carriers such as UPS, FedEx, and DHL are currently experiencing delays in processing pac

<p><style type="text/css" id="isPasted"></style><style type="text/css"></style><span data-sheets-root="1" data-sheets-userformat="{&quot;2&quot;:8961,&quot;3&quot;:{&quot;1&quot;:0},&quot;11&quot;:3,&quot;12&quot;:0,&quot;16&quot;:8}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;If your tracking information is stating something similar to \&quot;Shipment ready\&quot; or Label created\&quot;, rest assured, your package has left our warehouse and is on its way.\n\nCarriers such as UPS, FedEx and DHL are currently experiencing delays in processing packages due to staffing challenges and volume spikes. Depending on the location it could be 1-2 business days before the tracking number is updated.&#xA0;&quot;}" style="font-size: 14px; font-family: Arial; font-style: normal;">If your tracking information states something similar to <em>&quot;Shipment Ready&quot;</em> or <em>&quot;Label Created&quot;</em>, rest assured, your package has left our warehouse and is on its way.<br><br>Carriers such as UPS, FedEx, and DHL are currently experiencing delays in processing packages due to staffing challenges and volume spikes. Depending on the location it could be 1-2 business days before the tracking number is updated.</span><span data-sheets-root="1" data-sheets-userformat="{&quot;2&quot;:8961,&quot;3&quot;:{&quot;1&quot;:0},&quot;11&quot;:3,&quot;12&quot;:0,&quot;16&quot;:8}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;If your tracking information is stating something similar to \&quot;Shipment ready\&quot; or Label created\&quot;, rest assured, your package has left our warehouse and is on its way.\n\nCarriers such as UPS, FedEx and DHL are currently experiencing delays in processing packages due to staffing challenges and volume spikes. Depending on the location it could be 1-2 business days before the tracking number is updated.&#xA0;&quot;}" style="font-size: 12px; font-family: Arial; font-style: normal;">&#xA0;</span></p>

Why is my tracking information not updating?

mositea

Shipping & Tracking