mositea

<p>In the event that you receive a defective product or seek a refund, our customer support team is ready to help you navigate the process for a return or refund. Please contact us and we will guide you through the necessary steps to proceed with a resolution that ensures your satisfaction.</p>

In the event that you receive a defective product or seek a refund, our customer support team is ready to help you navigate the process for a return or refund. Please contact us and we will guide you through the necessary steps to proceed with a reso

What happens if I receive a defective product or want a refund?

How to fill your Infuser?

How long will my tea stay hot?

Why is there condensation inside my Mosi Infuser?

How long should I steep my tea?

Which sieve should I use?

How much does the Mosi Infuser hold?

Before You Use

Why is Mosi a multibrew Infuser?

What's included in the All in One Infuser?

What's included in the Mosi Tea Infuser?

How do I brew a cup of tea?

How do I make cold brew?

How do I gift a Mosi Infuser?

How do I make sure my tea doesn't become bitter or my coffee doesn't have grinds when using the all-in-one infuser?

FAQs

Is my Mosi Infuser microwave safe?

Is my Mosi Infuser dishwasher safe?

How do I clean my Mosi Infuser?

How do I care for my Mosi Infuser?

Care & Maintenance

What materials are used in Mosi?

Are Mosi products safe?

Mosi Safety Tips

Materials & Safety

Products & Ordering

Why was Mosi created?

About Us

Why is my discount code not working?

What forms of payment do you accept?

How do I cancel my order?

Billing & Payment

Return Policy & Warranty

How do I make a return?

Returns & Exchanges

What is your shipping policy?

When will Infusers begin shipping to Kickstarter and Indiegogo backers?

How long does shipping take?

Why is my tracking information not updating?

Shipping & Tracking

What if my package gets lost or arrives damaged?

What should I do if my order hasn't arrived by the expected delivery date?

What should I do if I receive a defective or damaged product?

How can I cancel my order?

What is the capacity of the tea infuser?

How can I find out when an item will be back in stock?

What can I do if my package shows as delivered but I haven't received it?

What should I do if I ordered and didn't receive a discount?

Can I change the shipping address for my order?

What happens if I receive a defective product or want a refund?Updated 9 months ago